I Have Been Charged Twice

Whoops! We sincerely apologise for the error.

Please click here to submit a request so we can amend this as soon as possible.

You have two options:

• We can refund you the extra charge amount. Refunds take 7-14 business days from our side and will reflect as per bank turnaround times.
• You can have that extra charge act as credit towards your next payment.

Please let us know which option works for you.