Want to make sure your subscription's running smoothly? Here’s how you guarantee your payments go off without a hitch, and even pay in advance:
Regular Payments
Your subscription payment is charged directly to your card each month on the same date you placed your order. We run recurring debit transactions – not traditional debit orders. This means:
- Late payment may result in failed transaction fees from your bank
- It’s essential to make sure your card is ready for the charge each month
For a Smooth Payment Experience
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Check Your Card Details
- Make sure your card transaction limits are set to accommodate your subscription amount
- Check you have enough money available on your card
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Payment Links
- If you receive a payment link but don’t use it before it expires, don’t worry – you can submit a request for a new one if your link has expired
Paying in Advance
Want to get ahead of the game? Here's how to pay your subscription in advance:
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Customer Account
- Find the subscription you want to pay in advance for in the Subscriptions section of your account
- An option to pay in advance will be available, if your account is up to date with no outstanding payments
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Submit a Request
- You can also submit a request, letting us know how many months in advance you wish to pay – we'll charge the amount on your card, or send you a link to make payment manually
Taking these steps ensures your subscription remains active, and you avoid any interruptions or additional fees.
Comments
1 comment
Where and how do I make a payment plz
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