What Counts as “Damage”?

Good question!

Normal wear and tear (small scratches, minor scuffs) doesn’t count as damage. So no stress about that!

Still not sure? Here’s what normal wear and tear looks like: 

Phones

Laptops

Wearables

If your product is actually damaged, it will look more like this, and will qualify for a Rentoza Protect application: 

Laptops

Wearables

To submit your RPA, email [e-mail] with details of the incident.

If the product can't be repaired or sourced, we’ll offer a similar device in terms of specs/model.